Throughout the course, you will be introduced to the full range of products used in making beverages as well as learning where the products come from, and some of the processes they go through. In addition, you will learn the importance of taking care of the products in order to provide an excellent hot beverage.

The certificate looks at the full range of equipment, identifies safety aspects and how to operate the equipment to deliver the desired drink quality. By the end of the course, you will be able to bring together the knowledge and skills acquired to produce good quality drinks consistently.

Class sizes are kept to a maximum of 6 people, in order to maximise the time spent on the equipment and observation.

For more info please visit the webpage

The courses are designed for both the hobbyist and the professional and include long and shorter courses on beer, brewing, tea and coffee, run in conjunction with some of the country’s leading experts. Courses will commence in January 2012 at our convenient Grafton Street location.

We will be promoting the courses from our stand in the Liffey Room at Taste of Christmas in the Convention Centre Dublin from 25th-27th November 2011.

Gift vouchers for Christmas will be available.

If you only think of a library as a room of books then think again. Over the last ten years the Institute has expanded its range of online resources available to members at their desktop. They have also built licensing agreements with a range of publishers to enable members to receive selected pages from the market research report collection. The researchers are only a phone call away to help you identify the information you need to answer your marketing queries.

So why not come along and get a first-hand introduction to what you have available to you.

Registration is from 18:00; the event begins at 18:30 and finishes at 20:00.

This is a CPD category 10 event.

Price information

Location: The Carlyle Institute, 21-22 Grafton St

Contact: Region and Branch Events

Contact Email: cimevents@cim.co.uk

Some of the UK’s best organisations and brightest individual managers have today been announced as finalists in the first ever CMI National Management & Leadership Awards.

The awards will celebrate those organisations which have achieved real success during the past 18 months, as a result of exemplary management and leadership.  They will also recognise employers dedicated to support the professional development of future generations of managers.

A total of nine awards are up for grabs, among them the Change Management Award, which will recognise an organisation that has successfully implemented a substantial programme of change and the Management Team of the Year Award, which will go to a team that has achieved outstanding results in the past 18 months.

At the beginning of the year, organisations from across the UK were invited to enter the nine categories, irrespective of the size of the business or the sector in which they operate. Their applications underwent intense scrutiny by nine separate panels of experts tasked with choosing a winner. The judges considered aspects including how the organisations are structured, their integrity and sustainability, and their financial successes.

West Yorkshire Police is one organisation hoping to triumph, having been nominated for the Management Team of the Year Award and the Award for Change Management. Faced with budget cuts, managers within the force’s Criminal Justice Support department involved staff in decision making, encouraging them to suggest ideas that could reshape the service.

Ruth Spellman, chief executive of CMI, said: “The future wealth and prosperity of UK plc is dependent upon a competitive and determined mindset, executed through strong leadership and management. It is tremendously encouraging to see so many strong, tangible examples of the impact that excellent management and leadership has had on the success of these organisations shortlisted. The CMI National Management & Leadership  Awards scheme is intended to raise the bar when it comes to management and leadership excellence. Those who have made it to this stage of the competition can feel justifiably proud that they are leading the field, and should be looked to as examples for others to follow.”

Mike Faulkner, awards director, said: “In today’s tough economic climate, management and leadership skills have never been more important, and it is encouraging to see that positivity and the winning spirit is still thriving among the business community, In the months that follow, those individuals and organisations on the NML Award shortlist will become the benchmark for companies to measure their capabilities, helping to drive up the management standards in the UK.”

Some of this year’s finalists include:

• Mitchells & Butler (The Green Leadership Award, The Outstanding Organisation of the Year Award {Large} and The Change Management Award): The nationwide pub and restaurant chain has reduced its carbon emissions by 15 per cent, despite increasing the number of meals sold last year by 20 million
• LV= (The Workplace Wellbeing Award and The Employee Engagement Strategy of the Year Award): Mike Rogers, CEO of the financial services provider, personally informs staff of changes via one-to-ones podcasts and company-wide roadshows
• Milton Keynes Council (Management Team of the Year Award): Through Lean Management Methodologies, the council have been able to cut waste, add value and deliver an excellent level of service
• Aurum Holdings (The Employee Engagement Strategy of the Year Award): The retail jewellery manufacturer has dramatically boosted employee engagement levels, resulting in achieving Silver Level Recognition from Investors in People

The winners will be announced at an awards dinner in central London, following CMI’s National Conference on Thursday 14 October.  Further details about the competition and list of all the finalists can be found at http://www.nmlawards.com

Speakers include:

• Bob Barbour, CEO of CforC
• Damian Hughes, founder of Liquid Thinking and former football coach working with Bobby Charlton & Manchester United
• Neil Gibson, director of Oxford Economics’ Regional Services Division
• Paul Kinkead, Environmental Manager for Michelin
• Alan Watts, Director of Halo (based in the Northern Ireland Science Park)

Book your place now

Innovation for Recovery costs £60 for CMI members, £75 for non-members and £50 for CMI Studying members (Please Note: To take advantage of the Studying member, please quote Studying when placing your booking).  For further details and to book your place online please visit: http://www.managers.org.uk/niconference.  Alternatively, contact our Events Team on 01536 207 01536 207 333 or email event.administration@managers.org.uk

In the comedy series The Office, David Brent thought cracking terrible jokes and making cringeworthy motivational speak was the best way to get the most out of his staff.

Now it has emerged that his deluded management style is actually being replayed by bosses in real-life places of work.

Most UK managers believe they excel at managing their staff – when in fact only a fraction are any good at it.

Read more: http://www.dailymail.co.uk/news/article-1300668/The-David-Brent-nation-Survey-reveals-country-bad-managers-think-excel.html#ixzz0w6eVYdMk